Terms of service
Zuruva is the brand name of Zuruva. These Terms and Conditions govern access to and use of the website http://zuruva.com/, operated by Zuruva, with its registered office at 5 Donore Rd, St. Finian's, Drogheda, Co. Louth, A92 D79P, Ireland. These Terms also apply to all products and services made available through the Website.
By visiting our Website or using any of our services, you agree to be legally bound by these Terms. If you do not accept them in full, please do not use the Website or our services.
Company name: Zuruva
Address: 5 Donore Rd, St. Finian's, Drogheda, Co. Louth, A92 D79P, Ireland
Email: info@zuruva.com
Stay connected with Zuruva on Instagram at @zuruva_ for fresh ideas and curated home décor moments.
You may browse the Website without creating an account. To place an order or access certain services, registration is required and acceptance of these Terms is mandatory.
Zuruva offers home decor products through the Website. These Terms outline the respective rights and responsibilities of Zuruva and its users.
This Website is operated by Zuruva. References to “we,” “us,” and “our” throughout these Terms refer to Zuruva.
Any new features, tools, or services introduced on the Website will also fall under these Terms. We may update these Terms at any time, and changes become effective once published on this page.
Our online store operates using Shopify Inc., which provides the technical infrastructure that supports our e-commerce activities.
SECTION 1 – ONLINE STORE CONDITIONS
By agreeing to these Terms, you confirm that you are legally permitted to enter into binding agreements under the laws applicable to you, or that you have obtained appropriate consent if required.
You must not use the Website for unlawful purposes or in violation of any applicable regulations, including intellectual property laws.
The transmission of harmful code, malware, or viruses is strictly prohibited.
Any breach of these conditions may result in immediate termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service or restrict access to anyone at our discretion.
Information shared through the Website, excluding payment details, may be transferred across networks and adapted to meet technical requirements. Payment information is always encrypted during transmission.
You may not copy, sell, resell, or exploit any part of the Website, services, or content without express written permission from us.
Headings are provided for clarity only and do not affect the interpretation of these Terms.
SECTION 3 – CONTENT ACCURACY AND TIMELINESS
Information on the Website is provided for general reference only. We do not guarantee that all content is accurate, complete, or current at all times.
Some materials may become outdated. We may update content at our discretion, but we are not obligated to do so. You are responsible for reviewing changes on the Website.
SECTION 4 – CHANGES TO PRODUCTS AND PRICES
Prices and product availability may be modified at any time without notice.
We reserve the right to change or discontinue any product, service, or feature of the Website.
We are not liable for any changes to pricing, availability, or service interruptions.
SECTION 5 – PRODUCT INFORMATION
Certain products may only be available online and are subject to availability. Returns and exchanges are governed by our Return & Refund Policy.
We aim to display products as accurately as possible. Variations in color or appearance may occur due to device settings.
We may limit sales by region or customer and may update product descriptions at any time. Offers are void where prohibited.
We do not guarantee that products will meet individual expectations or that issues will be resolved to every customer’s satisfaction.
SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We reserve the right to refuse or cancel orders at our discretion, including limits per household or order. If this occurs, we will contact you using the information provided.
You agree to provide accurate, complete, and current billing and account details.
Additional details are available in our Return & Refund Policy.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
We may provide access to third-party tools that we do not control.
These tools are provided without warranties of any kind, and use of them is entirely at your own risk.
Please review the terms of any third-party services before use.
Future tools or services added to the Website will also be governed by these Terms.
SECTION 8 – THIRD-PARTY LINKS AND CONTENT
The Website may include content or links from third parties.
We are not responsible for third-party materials, services, or actions.
Please review third-party terms and privacy policies before engaging with external websites.
SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK
Any content you submit, including reviews or suggestions, may be used by us without restriction.
Submissions are not confidential, and we are not required to provide compensation or respond.
We may remove content we consider inappropriate or unlawful.
You confirm that your contributions do not infringe on third-party rights or contain harmful material. Responsibility for submitted content rests solely with you.
SECTION 10 – PERSONAL INFORMATION
All personal data collected through the Website is handled in accordance with our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on the Website may contain errors related to product descriptions, pricing, promotions, shipping details, or availability.
We reserve the right to correct errors or cancel orders if information is inaccurate, even after an order has been placed.
We are not obligated to update information unless legally required.
SECTION 12 – UNACCEPTABLE USES
You are prohibited from using the Website or its content for:
- Violating any laws or regulations
- Encouraging illegal activity
- Infringing intellectual property rights
- Harassing or harming others
- Providing false or misleading information
- Distributing malicious software
- Collecting personal data without authorization
- Engaging in spam, phishing, or scraping
- Circumventing security features
Violations may result in termination of access.
SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error-free service.
All products and services are provided on an “as is” and “as available” basis, without warranties of any kind.
Zuruva and its affiliates are not liable for indirect or consequential damages arising from use of the Website or services, to the fullest extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Zuruva and its affiliates from any claims arising from your breach of these Terms or violation of applicable laws.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.
SECTION 16 – TERMINATION
Obligations incurred prior to termination survive termination.
You may stop using the Website at any time. We may terminate or suspend access if these Terms are breached.
SECTION 17 – COMPLETE AGREEMENT
These Terms, together with referenced policies, constitute the entire agreement between you and Zuruva.
Failure to enforce any provision does not constitute a waiver.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of Ireland.
SECTION 19 – CHANGES TO TERMS OF SERVICE
The current version of these Terms is always available on the Website.
Continued use of the Website after changes are published constitutes acceptance of the revised Terms.
SECTION 20 – RETURNS AND REFUNDS
At Zuruva, we believe your home should feel considered, comfortable, and personal. We want you to shop with confidence, knowing that if something is not quite right, we are here to help with a clear and fair returns process.
Return Eligibility
You may request a return within 60 days from the date your order is delivered.
To qualify for a return, items must meet all of the following conditions:
- Unused and in original condition
- Free from damage or signs of wear
- Returned with all original packaging and included items
We do not charge any restocking fees.
How to Start a Return
To begin a return, please contact us by email at info@zuruva.com and include your order number in your message. Our team will guide you through the next steps and provide return instructions.
Return Shipping
Return shipping costs are the responsibility of the customer. We strongly recommend using a trackable shipping service so your return can be safely monitored until it reaches us.
Exchanges
If you would like to exchange an item, simply let us know when you contact us at info@zuruva.com. Exchanges are handled upon request and are subject to item availability.
Refund Process
Once your returned item arrives and has been inspected, your refund will be processed within 7 business days. Refunds are issued to the original payment method used at checkout.
Please note that banks or payment providers may require additional time to complete the transfer before the refund appears in your account.
We’re Here to Help
Your satisfaction matters to us. If you have any questions about returns, refunds, or exchanges, feel free to contact us anytime at info@zuruva.com. We are always happy to assist and ensure your experience with Zuruva feels smooth and reassuring.
SECTION 21 – CONTACT INFORMATION
For questions, feedback, or support, please contact us:
Company name: Zuruva
Address: 5 Donore Rd, St. Finian's, Drogheda, Co. Louth, A92 D79P, Ireland
Email: info@zuruva.com
Stay connected with Zuruva on Instagram at @zuruva_ for fresh ideas and curated home décor moments.
We appreciate you shopping with Zuruva and are proud to be part of the spaces you create.